All I can say is you exceeded my expectations over and over again.
From the minute I contacted you to plan our Honeymoon; calling me to see how we made out after the hurricane a few months ago; wishing me a happy birthday; responding to my email at 10pm on a Tuesday night while we were on our honeymoon in St. Lucia to handle an issue we had at the resort and lastly your welcome home email. You really have perfected the meaning of Customer Service.
Thank you for all of your advice and recommendations. We are really glad we went with your recommendation to stay at the Sandals Regency La Toc in St. Lucia. Out of the three Sandals resorts on the island, this one was the most romantic and exclusive. The property was well kept and our two story villa was awesome. Your recommendation for the Butler Package made our trip unforgettable. From the minute we got there, we were handed a cell phone and told to call our Butler for anything we needed. It really came in handy for reserving chairs at the pool, delivering lunch poolside and drawing baths for my wife Hillary to surprise her. It’s too bad we were not able to bring the butler back home with us!
Our honeymoon experience was great thanks to you! I have already started recommending you to friends and I plan on using your services in the future.
Sincerely,
Michael and Hillary
New York, NY
New City, NY
Linda and Lynda,
I would like to thank you so much for all you did on our amazing
Vacation! The Oasis of the Seas was nothing short of PERFECT! Your
recommendation was precisely what we were looking for and the kids had
So much fun they wanted to move onto the ship. The hotel at Disney
Was onsite, affordable and passed the ' Grandma test'. She was very
Impressed with the cleanliness, fresh paint and new mattresses.
When you emailed me giving me several ways to contact you during
Hurricane Irene concerned for my house and for us on the cruise I was
Floored. You also told me you would go to my house and keep an eye on
It. I knew that using a computer to book my vacation would not have
given me the 'human' experience filled with expertise, compassion and
Genuine friendship that your service provides. I can't imagine
Travelocity selflessly offering to watch my house during a hurricane.
:)
You recommended and planned the perfect vacation for my family and we
Were so lucky to have you the whole way through. Thank you from the
bottom of our hearts for everything and we can't wait to book with you
Again. The sooner the better.
In Your Debt,
Your neighbors, The Chalfin Family
To Linda, Stella and the whole Party Time Travel crew:
Many thanks for helping to give my Mother THE BEST 70th birthday party everrrrr!
We tried to keep the surprise going for as long as we could. I think she knew about the cruise, but she definitely knew NOTHING about the group of people that were accompanying us. We shocked her with a stretch limo ride to/from the port. She felt like a rockstar!!
Our group was smaller than we anticipated, but it was manageable and gave Mom time and space to reunite with relatives from all over the States and as far as London, England.
Mom is a lively, vivacious 70 year old. We were able to take her jetskiing, dragged her on stage at Senor Frogs in Nassau and made her don a tiara for most of the trip! :)
Your hard work and patience with me as a first-time "coordinator" made my job easy as pie and allowed me to relax and enjoy the cruise. I appreciate the organization and attention to detail! I could not have pulled it off without your assistance fielding calls, answering questions and being available whenever we needed you.
My family and friends had such a BLAST that they're already wondering when we're going to do it again!!
Sincerely,
Stacey Raikes and the Monica Raikes 70th Birthday Extravaganza Group!!!!
Royal Caribbean's Majesty of the Seas - 6/20/11
Thanks Linda for booking another GREAT cruise for us! As always, we had a FANTASTIC time! Royal Caribbean went above and beyond for their Suite guests on this cruise and the service was phenomenal!
Al & Lori – New City, NY Liberty of the Seas – January 2011
Hey Linda, We are on our way back from the cruise..... We had a very nice time. The suite worked out well. The ship was pretty good. The dinners at the dining room were very good. Ate at the Crown Grill which was excellent. Did 3 excursions....Mendenhall Glacier tubing, Yukon white Pass train ride and the Salmon fishing. All three were great. Caught 16 salmon. Having them sent home.
Just wanted to let you know. Speak to you soon.
Alan K. - Parkland, FL
Golden Princess - August 2010
Linda- Thank you so much for the wedding gift and for helping with the honeymoon!
Jennifer & Robert - Hartford, CT
Recreo Hotel, Costa Rica - August 2010
The cruise was wonderful as usual. The cruise director was absolutely marvelous and so much fun. The service, food and the Royal Caribbean ‘little island’ our last stop, was great.
They had a midnight buffet and dance one night. The casino was ok if you like that sort of thing. We only went once. We only went to the lounges when they had specific games going on that you could take part in. The cruise director’s team had all sorts of activities lined up throughout the night if you cared to indulge. Most were lots of fun and you almost always won something. I really think the cruise director is the key. We had a great one who had loads of fun stuff and he was hilarious. So it made for a great time. What is also nice is that if you didn’t want to do any of that stuff it was ok. You could just sit on the deck and read or by the pool all day.
We did not do much at the ports except shop for stuff. The island that the company has just for us was actually the best stop as far as I am concerned. They had lunch on the island, and they had stuff for the kids or you could just sit back and chill.
Rustins’ – Virginia
Majesty of the Seas 2010
Hi,
It was fantastic; our location on the ship was perfect as well. Thank you!
The weather was okay. The four days off the boat were good weather but it was windy and cool on board. The last day was incredibly rocky and cool and Florida was cold for our last few days.
Rob can’t stop talking about it and wants to plan our next trip.
I’ll call you when we’re ready! Not sure I would do February again, would rather rely on warmer weather. Might even do a summer cruise and leave locally.
I felt completely taken care of by the two of you for my first cruise which make a huge difference. I felt prepared more than if I had booked on my own and well-guided.
Best,
Suzanne & Rob
Liberty of the Seas – February 2010
Hi Linda(s)
We had a wonderful time!! The only complaint we had was we didn't go to Curacao. The water was rough and the ship couldn't dock. Was wondering if they compensate for that? Other than that we had an amazing time and loved cruising. We took a cab with another couple to a private beach in Dominica. Although the Country is dirt poor the beach was black sand and beautiful. I would recommend it.
We also did the snorkeling in St. John's which was amazing. We are glad we took the bump and would probably cruise for 10days... 7 doesn't seem like enough..
Ship was beautiful, met great people and even exchanges info with 3 of them. Two couples are in their 60's!! Met the captain and Adam had his picture taken with him.
We had a blast!! Adam bought me beautiful Tanzanite earrings in Aruba ...I love them!! He bought a watch in St. Thomas.
Thanks for all you help in planning this trip. Ps- Now, I have to lose weight!!
Sheri & Adam
Ruby Princess – January 2010
Hi Boo,
You told me to let you know how the Eclipse of a Lifetime Conveyance was.....It was fabulous, fantastic, a once in a lifetime experience....I am lost for words. We had a great time and Celebrity knows how to treat their guests. We felt like Celebrities on Celebrity. Attached are videos taken by 3 of the winners I thought you might like to see.
Jeanne Glenny
Favorite Cruise Line – CELEBRITY
Dear Linda,
Thank you so much for all your hard work helping us with our cruise. It means so much to me knowing you were there for us, it has been a long few months for us. We cannot wait to get away. Please say Thank You to your daughter for us she is a very nice, kind, well spoken young lady she was very nice to me on the phone. Keep in touch. We will give you a call soon. Also can you send us some of your cards to give to friends?
Love,
The Stuarts, NYC
Linda,
I can't thank you enough for putting together a terrific vacation for my family. Everything was perfect from the time we boarded to the time we returned to Ft. Lauderdale. As you know this was our first cruise and I was unsure as to whether it would be something I would like. As it turned out it happened to be the greatest vacation I have ever had! I am ready to book another trip for my family with my Aunt and Uncle.
Thanks again for all your help in planning the perfect vacation.
Kathy, South Florida
Independence of the Seas – March 2010
Linda,
With all kidding aside, keeping in mind the kidding was part of the fun. Mary and I had a terrific time on the cruise to Bermuda. We have not had a more enjoyable time on a cruise in recent memory. Beyond that, you and your daughter are extremely good to your guests. I don't ever remember being treated so well by a Travel Agent. Your attention to detail did not go unnoticed and your special attention to each of us was very refreshing.
With all the kidding and laughter going on, both of you managed to maintain a high level of professionalism that I found very refreshing. I work in a customer service type environment and found myself wishing I could present such care and concern to my "customers".
"Well done Partytime Travel" you out did yourselves and exceeded every one of my expectations!
Joey and Mary Sudano
Explorer of the Seas - Bayonne, NJ to Bermuda - September 26, 2009 Group Cruise
Dear Linda,
I wanted to write to thank for you taking such care in helping to plan our European cruise on Royal Caribbean. I probably wrote you with a million questions, during our booking process, but you responded quickly to each and every inquiry. In fact, we corresponded so much during this process, I feel like I have gained a friend, more than a travel agent.
Our trip was amazing! We spent the weekend in Barcelona, prior to taking the cruise to France and Italy. Thanks for your recommendations of hotels in Barcelona. The hotel we chose (Hotel 1898) was wonderful... great service, a welcoming staff and superb amenities. The hotel has a lovely rooftop pool, bar and lounge area. It was so romantic that my boyfriend chose it as the spot to propose to me, our first night in Barcelona. It was great! I can actually say that we got engaged while gazing at the Barcelona skyline from our chic hotel.
The cruise was also wonderful. We enjoyed all of the ports but I think that Rome was one of our favorites. There was just so much history to absorb and we took it all in.
Thanks to you, we upgraded to a balcony cabin. So, in addition to the ports, we spent a lot of time enjoying the sites from there. It was our favorite way to relax and unwind after a full day of sightseeing... the balcony, a glass of wine and listening to the waves.
Thanks again for helping us to plan a trip of a lifetime- certainly one that Kevin and I will always treasure!
Warm regards,
Denise & Kevin
May 2009
Linda Lettre of Party Time Travel was our wonderful travel planner for our daughter's Bahamas Wedding Cruise. We were a group of 39 people from the US and England. Our trip included hotel reservations in Orlando, Florida, a cruise on Royal Caribbean's Sovereign of the Seas and group transportation from the hotel to the pier at Port Canaveral with an airport return.
Linda worked with us at every step along the way. The cruise portion included a cocktail reception aboard the ship after a Nassau beach wedding. Linda's expertise and knowledge made every detail perfect. We would like to note that all this planning was done within a seven month period and it all worked out without any problems.
Linda is always available when questions arise and has the knowledge to solve any situation. We will continue to rely on Linda for all our travel planning and cruise vacations as she treats her clients like family. We highly recommend Linda and her company, Party Time Travel.
Andrea and Howard Krew
Scottsdale, AZ
Dear Linda,
I just want to thank you so much for helping us book the most wonderful honeymoon ever..t he island was amazing and the resort was awesome!! the staff was friendly and the food and drinks were great.. all around a super fun trip.. 90 degrees everyday no rain, who could ask for more the only negative thing was no lobster but that's because it wasn't in season! No ones fault on that... the flight lay over wasn't a big deal going but a little annoying on the return but all in all a pleasure..
Thank you for referring us to the St. James Club. Everyone on our flight from San Juan to Antigua got married on 6/7 and they were all going to Sandal's, and I was glad we went where we did. It wasn't over booked actually seemed kind of dead but that just what we were looking for. No hunting for a lounge chair on the beach or having to deal with large crowds. it was perfect.. Lin you are great!!!! Thank you, thank you, thank you!
Nicole
Dear Linda,
Overall I’d rate the trip as an A-. While the ship was great, especially the Princess staff who were very helpful to us kosher folks (we gave up on the kosher frozen meals because the vendor they used provided a terrible product). So our Headwaiter and the Chef, who we pre-tipped generously went out of their way to prepare fresh fish and vegetable meals for us baked in aluminum foil. So I’d rate the cruise experience A+.
The ports we stopped in (Ketchikan, Juneau, Skagway) were all primarily tee shirt and Caribbean jewelry emporiums, very touristy (B). The add on excursions we chose were very good (A).
The trip by rail to Denali after leaving the boat was endless. I’d rate the rail experience as a B, not because of distance, which is a fact that can’t be altered, but due to the nature of the rail cars. Instead of forward facing seats, passengers sit at four person tables. Doing that opposite total strangers for eight hours with your knees banging into each other is taxing. Regular seats as in a motorcoach or Amtrak would be much better.
The Princess Lodge in Denali is beautiful (A). We did not take the included nature tour in Denali Park because the Frommers/Fodors/Lonely Planet advice was to take the much longer extra Tundra Wilderness Tour, an 8 hour add on in a specially rigged school bus. While these buses are not super comfortable, the tour was fantastic A+.
The second night in the Princess Mt. McKinley was a waste. While the Lodge is beautiful A) it offered nothing that a second day in the Denali Princess wouldn’t have provided and without another long bus ride.
The Hotel Captain Cook in Anchorage was beautiful (A) and Princess’ ferrying us from place to place by motorcoach was excellent. Anchorage as a city is nothing to write home about.
So all in all it was a mixed bag of excellence combined with the ordinary, not surprising for an 11 day excursion that covered so much distance.
Highlights: The ship (A+), Princess Service (A+), Cruising in Glacier Bay and College Fjord (A), Denali (A+), Princess Lodges (A), Hotel Captain Cook (A)
Lowlights: Ports (B), train to Denali (B), Anchorage (B)
That’s my detailed analysis. Overall we had a great time, good rest and saw some beautiful things on a gorgeous floating hotel.
Thank you Linda.
Would we recommend it, “yes”.
Edward R. Burns, M.D.
This October will be our third time cruising with Linda and Mike Lettre.
We keep coming back to them because of the special care and attention they give us. They don't drop you and become inaccessible after you've made your reservations with them. You're kept up to date on all of your travel arrangements, right up to the day of departure.
They love answering the countless and repeated questions we have. They return phone calls and respond to our emails! They're knowledgeable and up to date on required travel documents, hotel and airfare rates.
We also love the fact that they're right onboard with us on some of our sailing seeing to the smallest details. They do everything they can to ensure you have the best travel experience ever. They know everything about the ship you're on from the date of its maiden voyage to which waiter makes the best pool side drinks to which spa treatments really make you feel good. And when you arrive at your port of call, they know where the best beaches and shopping areas are! In short, you get the works!! And in between cruising, they keep in touch with you, wanting to know how you're doing and if your family's well. And they'll always let you know when a great cruise is coming up so you can take advantage of booking early.
They're wonderful and outgoing and we like being around them. They and their staff at Party Time Travel are simply, the best!
See you on the Freedom in 2007!!
Denise & Ricardo Duncan
Brooklyn, NY
My husband and I met Linda on our first cruise to Bermuda.
We were so impressed that we booked a cruise the following year with her. She is so knowledgeable about absolutely everything including the best rooms, best seating for dinner and where to go and not go on shore. When she has a group going everyone is so friendly and they go out of their way to get to know you.
I have booked many cruises with her including cruises to the Caribbean, Alaska, the Mediterranean and Bermuda. Every one of them has been perfect. My only problem is saying no to her when she emails me with all the great deals she has! I would totally recommend Linda and her staff at Party Time Travel.
Judy D'Errico
Newington, CT
We have used Party Time Travel for 9-10 years. They have always advised us very well in all areas. Linda has gone beyond the normal for us when extra help has been needed.
Dave & Ruth Cranstoun
Nanuet, NY
My name is Bill. I have taken 2 cruises using Party time travel with Linda Lettre. I wanted to mention on her website, just how satisfied I was with the trip and the manner in which I was treated. I had a splendid time. Linda is so nice and certainly does a terrific job for her clients. I felt more like a friend than a client.
She was very helpful and explained everything so that it was very easy. These were my first ventures into the realm of cruising and she made the experience wonderful.
I look forward to my cruise with her on October 14th. aboard the Freedom of the seas.
Sincerely,
Bill Winder
October 2007
We are writing to express our appreciation and satisfaction with Party Time Travel. Our travel agent Linda Lettre is the best. We have booked 10 cruises and land/air vacations through Party Time Travel. Linda always provides services above and beyond our expectations. She is always professional, efficient, and considerate. Linda has consistently "gone the extra mile" to ensure an enjoyable and memorable experience. We have complete trust and confidence in her and her ability.
We unequivocally recommend Party Time Travel.
Nancy and Frank Fremont
Rockland County, NY
I, Angelica Santana, have been traveling with Linda for about 6 years. I became a client of Linda and Mike by a book. I was doing research for a cruise to Alaska and I bought a Cruise for Idiots book and one of the first things it had was to find travel agents who specialized in cruises. So driving on Main Street in Nanuet, NY, I noticed Linda's window which had a commercial on cruises. So you can say it was luck for me, but with Linda it might be a little different than luck. Well any way she has stuck with me. And this next cruise will be my 4th with Party Time Travel.
I just wanted to say is that she takes care of all her clients. To Linda and Mike their clients are more than clients they are friends and family. You couldn't get a better pair.
Angelica
My husband and I had the wonderful experience of being on the ship “Freedom of the Seas”.
Thanks to Linda and Mike who I met for the first time, we had an amazing vacation and everything was absolutely perfect!! Our room had a balcony, the service was terrific. We had the pleasure of dining with the Captain which was a memorable experience!! I can go on forever on how much we loved the whole cruise so I will try to be brief by saying that I am going on 2 more cruises thru Party Time Travel and I recommend that everyone trust Linda and Mike who will steer them in the right direction. They make you feel like you are family; they don’t mind answering a dozen questions and always return phone calls promptly. I have booked trips thru other travel agents before and you can NOT compare the expertise that Linda and Mike have to offer.
They are truly honest and extremely caring. I look forward to my next cruise and my husband and I can not thank them enough for all the accommodations. I will follow up with some photos!
Just wanted to thank you so much for helping me plan a surprise 60th birthday gift for my husband, Joe. The land tour/cruise to Alaska on Royal Caribbean was absolutely fantastic. We arrived in Fairbanks at 8am after a “redeye” flight from Denver. We were concerned that we would have to wait half the day for our room at Pikes Waterfront Lodge to be ready but much to our delight they not only gave us a room but they put us in a cabin at the water’s edge away from the main lodge. This allowed us a very quiet spot to catch a nap before exploring the Fairbanks area. Here is a travel tip: Pike’s Waterfront Lodge is only 10 minutes away from the airport. They have a free shuttle service. We called when we got to baggage claim and they were waiting out front for us 10 minutes later.
The time spent in Denali was amazing. We hiked our little butts off. There is a great hike just a 5 minute walk from the McKinley Lodge to “Three Lakes”. We saw and heard a moose but luckily never came face to face with it. Did catch a glimpse of a bear at the river’s edge on a hike across from McKinley Lodge. Had a full day tour of Denali Park which was breath taking. We were lucky enough to see both peaks of Mt. McKinley.
I can’t say enough about the train ride from Anchorage to Seward. It was a beautiful sunny day and the scenery was fantastic. Got some great photos along the way. We were lucky enough to be in the last car of the train which provided an unobstructed view from the back platform. The breakfast that was served in the dining car was excellent.
The cruise from Seward to Vancouver was very relaxing. We stopped in Juneau, Skagway, Icy Strait Point and Ketchikan. Another few travel tips: Stop at the National Park Service office in Skagway for a free educational tour of the town. It was given by an elderly gentleman who had a wealth of knowledge. Don’t hesitate to take the snorkeling excursion in Ketchikan. It was absolutely fantastic. You wear a 7mil suit so the water temperature is not a problem and the marine life is amazing. The 8-9 foot jellyfish were a sight to behold and the kelp was beautiful. The water is crystal clear. Of course, being able to wear the “snorkel Alaska” shirt with pride is great!
Overall, we had a fabulous time and would highly recommend this land tour/cruise to your other customers.
Last travel tip: Joe and I purchased a couple of souvenir mugs our first day there and used them when we got to the ship for our morning coffee. Those coffee mugs on the ship are just not big enough. We had many jealous ship mates who had wished they had done the same.
Ita
Party Time Cruises & Travel is a member of CLIA (Cruise Lines International Association) and Vacation.com for New York and Florida. We are a licensed and bonded agency.